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What happens if I want to revert to using my Phlo credentials instead of NHS login?

If you decide to delete your NHS login account, or no longer want to use your account to access Phlo, then please contact our Pharmacy team:

路 Chat to us via the live chat on our website or through the Phlo app

路 Phone the pharmacy at 020 8191 9444

路 Email the pharmacy at [email protected]

Our Pharmacy team can unlink your NHS login account and move you to a dedicated Phlo email-only account, however it could take us up to 72 hours to complete your request.

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