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How does getting my medication through Phlo work?
How does getting my medication through Phlo work?
Updated over a year ago

It’s simple – just register with Phlo through our website. 

We will then:

  • Verify your details with NHS records

  • Approve your account

  • Add your current prescription(s)

  • Send you an e-mail you to let you know that you’re ready to use Phlo!

Watch our video to see just how easy it is to order your medication with Phlo:  

Once you have registered with Phlo, you can get your medication in just a couple of simple steps: 

  1. Request your medication from your GP 

  2. Schedule your delivery and complete your order 

1. Request your medication from your GP

Requesting your medication is quick and easy to do. Simply log into the Phlo app, select the medication that you need and press the Request button. This will send a request to be approved by your GP, a process that may take up to 72 hours, depending on your GP.

We’ve also included a feature that lets you add a note to your GP for special circumstances, such as when you might require additional doses for going on a holiday, for example.

2. Schedule your delivery and complete your order 

After your request has been sent to our GP, it may take up to 72 hours for approval during busy periods.

Once your GP has approved your medication request, you’ll receive an e-mail confirmation from us, after which you can simply log in to the Phlo app and schedule delivery.

Simply click the Schedule Delivery button, select your delivery address, your preferred delivery method, and enter your payment details.

Sit back and enjoy a cuppa while your medication travels to your doorstep!

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