Summary Care Record (SCR)

What is my Summary Care Record (SCR) and why is access required?

Updated over a week ago

Your Summary Care Record (SCR) is an electronic version of your GP medical records, which can only be accessed by authorised healthcare staff that are directly involved in your care. It contains basic information about you (i.e. your name, address, date of birth and NHS number), your allergies, current medications, any reactions to medication and medical notes from the GP. 

When you sign up to Phlo you are giving your consent to enable our pharmacists at Phlo - Digital Pharmacy to access your SCR for all medical occurrences whilst you are a Phlo patient


We will need to access your summary care records to verify you as a patient when you sign up and to ensure that we maintain correct patient information, as stated in our T&C's. We may also need to access your SCR to help us provide you with a safe and effective pharmacy service, addressing any clinical issues to ensure that the right medication is delivered to you. 

Only the pharmacists involved in your care will be able to access your Summary Care Record. You can request to view your SCR through your GP, or any other authorised healthcare professional at any time. 

Further information on SCR can be found at 

You can retract the authorisation to access your SCR at any point by informing the staff at Phlo. 

Please get in touch by phone on 020 8191 9444, email [email protected] or via live chat on our website, if you have any queries about how we use summary care records to provide care. 

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