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I have an exemption - why have I been charged?
I have an exemption - why have I been charged?
Updated over a week ago

If you have been charged for your prescription, and you should be exempt from these charges please get in touch with our Pharmacy team as soon as possible.

Please note that if you receive private prescriptions, or have been insured by your company through Bupa, you do not receive NHS exemptions.

You can contact our Pharmacy team by:

  • Chatting to us via the live chat on our website or through the Phlo app

  • Phoning the pharmacy at 020 8191 9444

  • E-mailing the pharmacy at [email protected]

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