When you use NHS login to access Phlo, we sync the data from your NHS account. This means you will need to either update your information directly via NHS login or contact your GP to request a change:

How do I change my mobile number or email address?

To update your mobile number and email address, you need to make the change in the settings page of your NHS login account here.

How do I change my name?

If you have recently got married and need to change your name, then contact your GP surgery directly and request an update.

This change will be applied to your NHS record and will automatically update your NHS login account - Phlo will make the change on your next login.

How do I change my GP surgery?

When you register at a new GP surgery, your NHS record will automatically update your NHS login account – Phlo will make the change on your next login.

How do I change my address?

Please get in touch with our Pharmacy team to change your address:

· Chat to us via the live chat on our website or through the Phlo app

· Phone the pharmacy at 020 8191 9444

· Email the pharmacy at [email protected]

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