If you are in our same-day delivery zones, you’ll be able to track the progress of your order on our live map so you can see where your medication is at all times.

If you are using our postal delivery service, please track your parcel by:

  • logging into your account

  • checking your emails

  • checking your SMS

As soon as your medication is dispatched you should receive tracking details from us.

If you are concerned about your order, please get in touch with our Pharmacy team.

You can contact our Pharmacy team by:

  • Chatting to us via the live chat on our website or through the Phlo app

  • Phoning the pharmacy at 020 8191 9444

  • E-mailing the pharmacy at [email protected]

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