Phlo

How does Phlo deliver? What is real-time, same-day delivery?

Delivery 

How much does NHS delivery cost?

Postcodes for our real-time delivery service

Where does Phlo deliver?

How long does it take to get my medication?

How does Phlo ensure that I receive my medication on time?

Our Delivery Partners

Accessibility

NHS Prescription delivery options

Please read Phlo's current secure delivery process, in place to meet with Covid-19 containment measures.

Zero-Contact Delivery

Auto Delivery

General

Where is my order?

I need to change or update my order details

Delivery help

I can’t provide a secure delivery code, what happens now?

How can I track my order?

How does the Phlo driver verify my identity?

What is real-time, same-day delivery?

Same-day, real-time delivery

I missed my postal delivery, what happens now?

I’m not going to be in for my postal delivery, how do I reschedule?

My delivery has controlled medication and/or refrigerated items, can I still re-schedule this?

Why can I not get the Phlo same-day delivery service in my area?

Postal Delivery

Is Phlo’s packaging recyclable?

How sustainable is the packaging for my refrigerated items?

Package sustainability 

Find out more on our Phlo Website

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