Phlo

How does Phlo deliver? What is real-time, same-day delivery?

Delivery 

How much does NHS delivery cost?

Postcodes for our real-time delivery service

Where does Phlo deliver?

How long does it take to get my medication?

How does Phlo ensure that I receive my medication on time?

Our Delivery Partners

Accessibility

NHS Prescription delivery options

Please read Phlo's current secure delivery process, in place to meet with Covid-19 containment measures.

Zero-Contact Delivery

Auto Delivery

General

Where is my order?

I need to change or update my order details

Delivery help

I can’t provide a secure delivery code, what happens now?

How can I track my order?

How does the Phlo driver verify my identity?

What is real-time, same-day delivery?

Same-day, real-time delivery

I missed my postal delivery, what happens now?

I’m not going to be in for my postal delivery, how do I reschedule?

My delivery has controlled medication and/or refrigerated items, can I still re-schedule this?

Why can I not get the Phlo same-day delivery service in my area?

Postal Delivery

Is Phlo’s packaging recyclable?

How sustainable is the packaging for my refrigerated items?

Package sustainability 

Find out more on our Phlo Website

Find answers and get help from Intercom Support and Community Experts

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