What are your FREE NHS delivery options?

If you are within the same day delivery areas we can deliver your NHS prescription within 4 hours free of charge.

We also offer Free delivery Royal Mail Tracked 48 hrs.

To see which delivery options are available in your area, please use our handy postcode checker at www.wearephlo.com.

We will always provide a free delivery option to our NHS patients.

What If I’m not in or miss my delivery?

In most cases delivery will be re-attempted the next working day. The delivery driver will leave you a card or you will receive an email asking you to reschedule your delivery when it's convenient for you.

What If I’m not in or miss my delivery for my refrigerated medication?

We notify you when your prescription is on route to you. We send your prescriptions via:

  • Royal mail tracked 24hrs

  • DPD (Which you will receive a 1-hour timeslot for)

Please make sure you will be in for your delivery and put your medication into the fridge as soon as you receive your medication.

Phlo packages all temperature-controlled products using Woolcool technology, a leading provider of temperature-controlled packaging.

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