If your parcel includes controlled medication, delivery will be re-attempted, and you will be notified via email when your delivery partner will re-attempt this.

If your medication is refrigerated, your delivery partner will re-attempt delivery the next working day.

Don’t worry, Phlo packages all temperature-controlled products using Woolcool technology, a leading provider of temperature-controlled packaging.

This means your fridge temperature medication will arrive to you without being compromised.

Find out more about Woolcool at

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