Your delivery provider will re-attempt your delivery and send you a notification when they expect to re-attempt your delivery.

You may also be given a tracking number via email and text; you can use this to track your parcel.

Alternatively, please get in touch with our Pharmacy team who will help you track your parcel.

You can contact our Pharmacy team by:

  • Chatting to us via the live chat on our website or through the Phlo app

  • Phoning the pharmacy at 020 8191 9444

  • E-mailing the pharmacy at [email protected]

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