Phlo

How Phlo works with your GP

What happens after I submit my repeat prescription request?

How long does it take for my GP to approve my prescription request?

How do I add a new repeat to my Phlo account?

Why has my GP declined my prescription request?

How do I get a new prescription that is not on my repeats list?

What if I need to change items on my prescription?

My previous pharmacy is now part of Phlo. How do I order my prescriptions?

What happens if your GP doesn't allow you to request your prescription from Phlo?

Unable to place medication request through Phlo

I need an urgent acute (one-off) prescription

Stay informed about our opening hours and final order dates over the Easter bank holidays.

Ordering over the bank holidays

Learn about requesting and ordering your prescriptions with Phlo.

Requesting and ordering

I would like to remove my items from my repeat prescription

I would like to close my account

I'd like to cancel an order

Cancellations

Find out more on our Phlo Website

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