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Requesting and ordering
Learn about requesting and ordering your prescriptions with Phlo.
How Phlo works with your GP
What happens after I submit my repeat prescription request?
How long does it take for my GP to approve my prescription request?
How do I add a new repeat to my Phlo account?
Why has my GP declined my prescription request?
How do I get a new prescription that is not on my repeats list?
What if I need to change items on my prescription?
My previous pharmacy is now part of Phlo. How do I order my prescriptions?
Unable to place medication request through Phlo
I need an urgent acute (one-off) prescription